The basic older purple Shark Navigator is actually a better vacuum than the Shark Vertex. The old Navigator avoids the duo brushroll problems and the powerfin problems. The Sebo Dart $549 is one of the cheapest BIFL vacuums, but I think you get so much more with the Sebo Felix $699 for just a little more. The Felix is the biggest reason not to ...You Need To Empty The Canister. If my Shark vacuum ever loses a little bit of power the first thing I do is empty the canister. You cannot expect the vacuum to keep sucking up dirt when the canister is bursting at the seams. It is best not to let your canister get so full that your vacuum starts to struggle to function.The third stop on your “Shark vacuum brush roll indicator light not on” troubleshooting journey is to check the brush roll for blockage. While the light should turn red, the blockage can prevent the system from activating. Clearing the blockage may help restore function. Ensure the vacuum is unplugged then lay it down to access the roll.3. 4.5. Final Verdict. Our Best Overall pick for a Shark vacuum is the Shark Vertex DuoClean PowerFins Cordless Stick Vacuum, since this cordless model has long battery life, a flexible handle for storing it in your home, and powerful suction on all types of flooring.The Shark Vertex Upright is an amazing option for pet owners and those with lots of carpets with its superb suction and pick-up ability, but it still has some pain points that plague upright models like a heavy, bulky build. Reasons to buy. +. Powerful suction power on hard floors and carpets. +.Put your suction hose into a sink and pour ½ cup of baking soda into one end of the hose. Shake the hose vigorously so that the powder coats up the interior of the hose. Then, pour ½ cup of white vinegar into the hose. Wait for the cleaning mixture to work its magic for 2-3 minutes.1) Empty The Canister. If your Shark vacuum ever loses a bit of power or the Shark vacuum not sucking dirt and dust as it should be, then the first thing you need to look at is the dust bag or dirt canister. You can’t expect any vacuum cleaner to keep sucking up dust and dirt when the bag or canister is about to burst at the seams.Floor Selector Switch is Disengaged: Most Sharks have a switch that can select either hard flooring or carpet. With hard flooring selected, the machine will turn off the brush roll. Make sure that this switch is on carpet mode. Belt Broken: Shark brushes are operated by a belt. If this belt breaks, the brush roll will not spin.Step # 1: unplugging the vacuum. After unplugging the vacuum, detach the hose which will be attached to its bottom. You might have to forcefully pull the hose to detach it from the casing. Then, lay the vacuum on one side. Once you’ve done that, you might be able to see a rubberish button located on the underside of the vacuum.The Shark HZ2002 Vertex Corded Ultralight DuoClean PowerFins Stick Vacuum is for those seeking a lightweight vacuum with lots of versatility for cleaning floors and around your home. Its small storage footprint makes it handy for apartment dwellers, and superior suction and anti-hair wrap technology is a godsend for pet owners.Find helpful customer reviews and review ratings for Shark IZ462H Vertex Ultra Lightweight Cordless Stick Vacuum with DuoClean PowerFins, Crevice, Pet Multi-Tool, Anti-Allergen, Brush, Removable Handheld, Flex, 60 min Runtime, Blue, MultiFLEX at Amazon.com. Read honest and unbiased product reviews from our users.Shark Rocket HV301. The Shark Rocket HV301 is the second installment of vacuums in the 300 series. It is a two-in-one vacuum that comes with several attachments, making it capable of cleaning on different surfaces. Its sleek and lightweight design make it easy to maneuver around any household.Empty the dustbin / canister of dirt and debris. Check for a clogged hose or filter. If there’s a clog, unclog the hose and replace the filter. Allow 45 minutes for the vacuum to cool down. Plug the vacuum back in to the power outlet. Switch the power button to the “I-On” position and see if it starts the vacuum.Shark Vertex AZ2002. Snazzy PowerFin DuoClean technology - for 64 days only. Warranty is only for motor and engine. One of the rollers stopped spinning and it is $89 to replace it. The best vacuum I have ever had (great suction and picks up everything), but ONLY for 64 days.You Need To Empty The Canister. If my Shark vacuum ever loses a little bit of power the first thing I do is empty the canister. You cannot expect the vacuum to keep sucking up dirt when the canister is bursting at the seams. It is best not to let your canister get so full that your vacuum starts to struggle to function.Jun 7, 2023 · Make sure that the nozzle is completely attached by pressing down on the handle. If it still won’t start, unplug your Shark vacuum and check the nozzle for blockage. Clear out any debris and make sure that everything is clean. Re-attach the nozzle to your vacuum and turn it on again. Sharkninja - Progressive Web AppPut your suction hose into a sink and pour ½ cup of baking soda into one end of the hose. Shake the hose vigorously so that the powder coats up the interior of the hose. Then, pour ½ cup of white vinegar into the hose. Wait for the cleaning mixture to work its magic for 2-3 minutes.The Shark® Vertex® Speed Upright Vacuum with DuoClean® PowerFins Powered Lift-away® and Self-Cleaning Brushroll, AZ1810 449 4.2 out of 5 Stars. 449 reviews Available for 1-day shipping 1-day shipping Here are the steps. Unplug: If your vacuum is not working the first time, unplug it. Remove all the connections and disconnect from the electricity. Turn off: There is an ‘On-off’ option on the vacuum cleaner. Press the option and select that mode. Turn off the roll-on brush option as well.check out our promotions | shop now download the latest sharkclean app | android | apple ios check your order status | hereJun 19, 2023 · Step 2: Unplug the vacuum cleaner and unlock your brush roll plate. Step 3: Remove the roller belt and the brush bar for a thorough clean. Step 4: Cut the hair that is stuck on the brush roll with a pair of scissors. If there is a big mass of tangled pet hair, use a razor blade to loosen the hair. Here are the steps. Unplug: If your vacuum is not working the first time, unplug it. Remove all the connections and disconnect from the electricity. Turn off: There is an ‘On-off’ option on the vacuum cleaner. Press the option and select that mode. Turn off the roll-on brush option as well.The basic older purple Shark Navigator is actually a better vacuum than the Shark Vertex. The old Navigator avoids the duo brushroll problems and the powerfin problems. The Sebo Dart $549 is one of the cheapest BIFL vacuums, but I think you get so much more with the Sebo Felix $699 for just a little more. The Felix is the biggest reason not to ...Jun 24, 2023 · Reason 4: Blockage in The Brush or Hose. Another reason for the brush not to spin is if there’s a blockage in the brush bar or hose. When this happens, the vacuum cleaner automatically shuts down to prevent damage on the belt. Then the indicator light of the brush illuminates red. Courtesy Shark Clean Company. Step # 1: unplugging the vacuum. After unplugging the vacuum, detach the hose which will be attached to its bottom. You might have to forcefully pull the hose to detach it from the casing. Then, lay the vacuum on one side. Once you’ve done that, you might be able to see a rubberish button located on the underside of the vacuum.Shop Amazon for Shark AZ2002 Vertex Powered Lift-Away Upright Vacuum with DuoClean PowerFins, Self-Cleaning Brushroll, Large Dust Cup, Pet Crevice Tool, Dusting Brush & Power Brush, Silver/Rose Gold and find millions of items, delivered faster than ever.Step # 1: unplugging the vacuum. After unplugging the vacuum, detach the hose which will be attached to its bottom. You might have to forcefully pull the hose to detach it from the casing. Then, lay the vacuum on one side. Once you’ve done that, you might be able to see a rubberish button located on the underside of the vacuum.The brush roll is not spinning. If the brush roll is dirty, the vacuum cannot pick up particulates as well. To clean the brush roll, first lower the vacuum to the floor by pushing the handle down. Remove the cover of the brush roll by pressing the Brush Roll Access button. Then remove the brush roll by pulling the Pull Tab labeled on the brush ... You will need to take all of the screws out of the bottom of the vacuum as if you are replacing the vacuum’s belt. Inside, there is a spring that is supposed to go next to one of the vacuum’s wheels. If the spring has come off, put it back on, and reassemble your vacuum. Then, see if it will stand up on its own. 2.Unplug the vacuum cleaner's power cord from the wall outlet. Twist the section of the hose connected to the socket on the vacuum counter-clockwise to remove it. Step 2. Collapse the telescoping wand, followed by collapsing the hose. Hold the two horizontally with the open end of the hose facing left and the wand facing right. Step 3Power Plug. This can be the first and foremost reason if your Shark rotator vacuum does not turn on. So you need to check it on priority basis. You can check this by wiggling the cord and by observing that whether the power plug is properly fit in the power outlet or not. If it will be loose then it will not supply the power to your vacuum.2. Locate the reset button: The reset button on a Shark vacuum is usually found on the main body of the vacuum cleaner, near the motor or power cord. It is often small and recessed, requiring a pen, paperclip, or a similar tool to press it. 3. Press the reset button: Using an appropriate tool, press and hold the reset button for a few seconds.Mar 28, 2022 · The Shark Vertex Lightweight Cordless Stick Vacuum is the "heaviest" of the cordless vacuums at just over 9 lbs, but we still found it extremely lightweight to use. The Pro is slightly lighter at around 8.8 lbs. For comparison in run time, other Shark models only offer up to 40 minutes on a single charge. Jun 1, 2020 · Hi everyone on this episode we will show you how to fix a stuck roller on a Shark Ion Duo cordless vacuum. This quick fix works with most Shark cordless vacu... The real question here is, who won't love the Shark Vertex Lightweight Cordless Stick Vacuum. The cordless design is lightweight, versatile, and easy to use, which will suit people of all ages and ...There is an adjustment piece at the top of the handle where you turn it to adjust the suction setting. This is the only way to adjust to different carpet heights and rugs. The power button is also two settings. One setting for bare floors and one for carpet. Answered by Lambert 7 years ago.The Shark Vertex DuoClean AZ2002 upright vacuum cleaner includes a power brush, dusting brush and crevice tool. It weighs 17 pounds and has a lift-away canister. Shop. Description.Weighs 9.05 lbs when used as a stick vacuum. Converts to use as a handheld vacuum that weighs under 3 lbs. Easy-empty removable dust cup. LED headlights. Approximate measurements: Vacuum 45.27"H x 10.24"L x 10.24"W, weighs 12.35 lbs, including accessories; Cord 30'L. UL listed; 5-year Limited Manufacturer's Warranty.Best Overall Shark Vacuum: Shark Vertex IZ462H Ultra Lightweight Cordless Stick Vacuum. ... For a great Shark vacuum that won’t let you down, look no further than this cordless model. It’s an ...The brush roll is not spinning. If the brush roll is dirty, the vacuum cannot pick up particulates as well. To clean the brush roll, first lower the vacuum to the floor by pushing the handle down. Remove the cover of the brush roll by pressing the Brush Roll Access button. Then remove the brush roll by pulling the Pull Tab labeled on the brush ... There is an adjustment piece at the top of the handle where you turn it to adjust the suction setting. This is the only way to adjust to different carpet heights and rugs. The power button is also two settings. One setting for bare floors and one for carpet. Answered by Lambert 7 years ago.Reason 4: Blockage in The Brush or Hose. Another reason for the brush not to spin is if there’s a blockage in the brush bar or hose. When this happens, the vacuum cleaner automatically shuts down to prevent damage on the belt. Then the indicator light of the brush illuminates red. Courtesy Shark Clean Company.We disassemble the nozzle to a Shark Vertex AZ2002 and Shark Rotator LA502 and show you how to repair it.If you have a Shark Vertex or Rotator DuoClean with ...So, if your corded Shark vacuum won't start, check if the unit is plugged into the wall and if it is, check if it is plugged correctly. Circuit Breaker/Fuse Is Tripped If the vacuum cleaner is plugged in correctly, check if the circuit breaker/fuse is tripped or not. This can be done visually safely. You Need To Empty The Canister. If my Shark vacuum ever loses a little bit of power the first thing I do is empty the canister. You cannot expect the vacuum to keep sucking up dirt when the canister is bursting at the seams. It is best not to let your canister get so full that your vacuum starts to struggle to function.Unplug the vacuum cleaner's power cord from the wall outlet. Twist the section of the hose connected to the socket on the vacuum counter-clockwise to remove it. Step 2. Collapse the telescoping wand, followed by collapsing the hose. Hold the two horizontally with the open end of the hose facing left and the wand facing right. Step 3This article contains the Owner's Guide for the AZ2000 Series Shark® Vertex™ Upright Vacuum. This supports the following product SKUs AZ2000, AZ2000W, AZ1810 and AZ2002. AZ2000_Series_Manual_E_Mv2_20200701.pdf. 2 MB Download.Shark® Vertex™ UltraLight™ Corded Stick Vacuum with DuoClean® PowerFins and Self-Cleaning Brushroll Asked 2 years ago by Jdg . A: Answer I have several: a dusting brush, upholstery tool, pet multi tool, precision duster, under appliance wand, and more. Steps to follow when your Shark overheats: Turn the power off and unplug your vacuum cleaner. Remove and empty the dirt container. Clean the vacuum filter. Clean the brush roll. Leave the vacuum to cool for at least half an hour. Once cleaned and cooled, plug the vacuum in and try again. The Vacuum’s Belt is Damaged.This article contains the Owner's Guide for the AZ2000 Series Shark® Vertex™ Upright Vacuum. This supports the following product SKUs AZ2000, AZ2000W, AZ1810 and AZ2002. AZ2000_Series_Manual_E_Mv2_20200701.pdf. 2 MB Download.The Shark Vertex Upright is an amazing option for pet owners and those with lots of carpets with its superb suction and pick-up ability, but it still has some pain points that plague upright models like a heavy, bulky build. Reasons to buy. +. Powerful suction power on hard floors and carpets. +.Check out my Patreon https://www.patreon.com/VacMaster1991?fan_landing=trueAs an Amazon associate, I earn from qualifying purchasesClick here to check out my...Empty the dustbin / canister of dirt and debris. Check for a clogged hose or filter. If there’s a clog, unclog the hose and replace the filter. Allow 45 minutes for the vacuum to cool down. Plug the vacuum back in to the power outlet. Switch the power button to the “I-On” position and see if it starts the vacuum. Nov 11, 2022 · My shark vertex powerFins cordless vacuum has started to get caught on rugs. It is pulling at rugs. I have had my vacuum since last November and have not had a problem before. Sharkninja - Progressive Web AppIZ600 Series Shark® Vertex™ Pro Lightweight Cordless Stick Vacuum FAQs; IZ462H Series Shark® Cordless Pet Plus - Troubleshooting Guide; ICZ362H Shark® Vertex™ Pro Cordless Vacuum - Quick Start Guide; Promoted articles. Shark FlexStyle™ Air Styling & Drying System HD400 Series - Getting Started Shark HyperAIR™ HD100 Series - Getting ...The real question here is, who won't love the Shark Vertex Lightweight Cordless Stick Vacuum. The cordless design is lightweight, versatile, and easy to use, which will suit people of all ages and ...See full list on thekinglive.com Jun 24, 2023 · Reason 4: Blockage in The Brush or Hose. Another reason for the brush not to spin is if there’s a blockage in the brush bar or hose. When this happens, the vacuum cleaner automatically shuts down to prevent damage on the belt. Then the indicator light of the brush illuminates red. Courtesy Shark Clean Company. Jun 24, 2023 · Reason 4: Blockage in The Brush or Hose. Another reason for the brush not to spin is if there’s a blockage in the brush bar or hose. When this happens, the vacuum cleaner automatically shuts down to prevent damage on the belt. Then the indicator light of the brush illuminates red. Courtesy Shark Clean Company. Sharkninja - Progressive Web AppIt doesn't stand on its own. I don't know why people are says it does. Sure if you take it apart for storage it will but let's get real. You're vacuuming and you have to move something. You have to lean it against the wall, furniture, lay it on the floor or whatever. I can't believe Shark designed a vacuum like this.There is a pre-motor filter and post-motor filter. Remove the dust cup from the vacuum using the previous instructions to get to the pre-motor filter. Take apart the foam filter and felt frame and rinse both with water. Tap off any excess dirt and insert the filters once completely dry. Reinsert the dust cup.Make sure that the nozzle is completely attached by pressing down on the handle. If it still won’t start, unplug your Shark vacuum and check the nozzle for blockage. Clear out any debris and make sure that everything is clean. Re-attach the nozzle to your vacuum and turn it on again.Weighs 9.05 lbs when used as a stick vacuum. Converts to use as a handheld vacuum that weighs under 3 lbs. Easy-empty removable dust cup. LED headlights. Approximate measurements: Vacuum 45.27"H x 10.24"L x 10.24"W, weighs 12.35 lbs, including accessories; Cord 30'L. UL listed; 5-year Limited Manufacturer's Warranty.Power Plug. This can be the first and foremost reason if your Shark rotator vacuum does not turn on. So you need to check it on priority basis. You can check this by wiggling the cord and by observing that whether the power plug is properly fit in the power outlet or not. If it will be loose then it will not supply the power to your vacuum.Mar 18, 2021 · SHARK APEX VS SHARK VERTEXIn this face-off we pit the Shark Vertex upright vacuum (AZ2002) against the Shark APEX Zero-M (AZ1002). The Shark Vertex upright is currently the pinnacle of uprights at Shark. It has many features and a host of different technologies. However, before this newcomer there was the Shark APEX, and as the name suggests it was the king-of-the-hill when it was released. So ... IZ600 Series Shark® Vertex™ Pro Lightweight Cordless Stick Vacuum FAQs; IZ462H Series Shark® Cordless Pet Plus - Troubleshooting Guide; ICZ362H Shark® Vertex™ Pro Cordless Vacuum - Quick Start Guide; Promoted articles. Shark FlexStyle™ Air Styling & Drying System HD400 Series - Getting Started Shark HyperAIR™ HD100 Series - Getting ...Mar 18, 2021 · SHARK APEX VS SHARK VERTEXIn this face-off we pit the Shark Vertex upright vacuum (AZ2002) against the Shark APEX Zero-M (AZ1002). The Shark Vertex upright is currently the pinnacle of uprights at Shark. It has many features and a host of different technologies. However, before this newcomer there was the Shark APEX, and as the name suggests it was the king-of-the-hill when it was released. So ... Follow the instructions to restart the motor protective thermostat. Turn off and unplug the vacuum. Remove and empty the dust cup and clean both filters. Inspect for obstructions in the hose, accessories and/or inlet openings. Allow the vacuum to cool for at least 45 minutes. Plug in the vacuum and resume. Hi everyone on this episode we will show you how to fix a stuck roller on a Shark Ion Duo cordless vacuum. This quick fix works with most Shark cordless vacu...Jul 12, 2020 · Check you are using carpet mode. If you have the settings on floor mode, then the brush roll will not spin. If the setting is on carpet mode, then the brush will turn. Check to make sure your vacuum hasn’t got a blockage. Always make sure you turn the power switch off before you start to dismantle your machine. To remove the hair and carpet fabrics from the soft roller inside the vacuum, follow this process: Take out the battery of your Shark Duoclean Vacuum. Empty the container of the vacuum, the clean the filter inside if needed. Remove the cover of the roller by taking out the screws that help the surface stay attached.Jun 1, 2020 · Hi everyone on this episode we will show you how to fix a stuck roller on a Shark Ion Duo cordless vacuum. This quick fix works with most Shark cordless vacu... Unfortunately, from time to time, they may malfunction. Below are some common problems you will encounter when using your Shark ION RV700 Series, RV800 Series, RV1000 Series, RV2000 Series, and Shark IQ Series. 1. Shark Vacuum Won’t Turn On. If your Shark vacuum is not turning on, it could be a bad battery, low battery, or a faulty robot vacuum.You Need To Empty The Canister. If my Shark vacuum ever loses a little bit of power the first thing I do is empty the canister. You cannot expect the vacuum to keep sucking up dirt when the canister is bursting at the seams. It is best not to let your canister get so full that your vacuum starts to struggle to function.The Shark HZ2002 Vertex Corded Ultralight DuoClean PowerFins Stick Vacuum is for those seeking a lightweight vacuum with lots of versatility for cleaning floors and around your home. Its small storage footprint makes it handy for apartment dwellers, and superior suction and anti-hair wrap technology is a godsend for pet owners.Press the button on the handle you will hear a click indicating that the bin can be released. Simply pull the bin away from the shark vacuum once you’ve pressed the button. Be careful when you pull the bin out so that you don’t damage it and it can go back on easily. Step 3. Remove the Dust Container.IZ600 Series Shark® Vertex™ Pro Lightweight Cordless Stick Vacuum FAQs; IZ462H Series Shark® Cordless Pet Plus - Troubleshooting Guide; ICZ362H Shark® Vertex™ Pro Cordless Vacuum - Quick Start Guide; Promoted articles. Shark FlexStyle™ Air Styling & Drying System HD400 Series - Getting Started Shark HyperAIR™ HD100 Series - Getting ...
Faulty Power Outlet. One of the most common reasons why your Shark Vertex vacuum cleaner won’t turn on is a faulty power outlet. Check the outlet by plugging in another device to see if it’s working correctly. If the power outlet is faulty, try plugging the vacuum cleaner into another outlet. . Ramsey county recorder
The best strategy is to get a vacuum that has a wide diameter brushroll and is easy to remove for cleaning. The Sebo Dart is a good example. Nope you are not mistaken, Shark is indeed not good. If it's doing this when when adjusted to the proper setting for the floor it's on, it may be inappropriate for your needs. We tested six popular Shark and Dyson vacuum cleaners, including the Dyson v8 Animal, Shark Wandvac, Dyson Animal Ball 2, Shark Vertex, and both Shark and Dyson handhelds. Find out which one scored highest and shop them on Amazon, Dyson, Bed Bath & Beyond, and more.The first step that you can take is to detach and remove the motor from the vacuum and check up on which part is faulty. After identifying the faulty part of the motor, then try to fix it, and if you feel stuck anytime, then it is recommended to call a shark helpline so that they can assist you properly according to their recommendations. You ... The best strategy is to get a vacuum that has a wide diameter brushroll and is easy to remove for cleaning. The Sebo Dart is a good example. Nope you are not mistaken, Shark is indeed not good. If it's doing this when when adjusted to the proper setting for the floor it's on, it may be inappropriate for your needs.Second Opinion] The red light came on while using my Shark Apex Uplight corded lift-away vacuum. I remove the soft roller and cleaned it but the light is still on. I loosed the 3 coin screws to remove …It doesn't stand on its own. I don't know why people are says it does. Sure if you take it apart for storage it will but let's get real. You're vacuuming and you have to move something. You have to lean it against the wall, furniture, lay it on the floor or whatever. I can't believe Shark designed a vacuum like this.1. Posted: Oct 20, 2016. Options. First, make sure the vacuum is plugged in. If the vacuum is plugged in and the switch is pushed on, but it's not turning on then try to reset your circuit breaker or reset the motor thermostat. The steps to reset the motor thermostat can be found in the troubleshooting guide.The basic older purple Shark Navigator is actually a better vacuum than the Shark Vertex. The old Navigator avoids the duo brushroll problems and the powerfin problems. The Sebo Dart $549 is one of the cheapest BIFL vacuums, but I think you get so much more with the Sebo Felix $699 for just a little more. The Felix is the biggest reason not to ... So, if your corded Shark vacuum won't start, check if the unit is plugged into the wall and if it is, check if it is plugged correctly. Circuit Breaker/Fuse Is Tripped If the vacuum cleaner is plugged in correctly, check if the circuit breaker/fuse is tripped or not. This can be done visually safely. Aug 29, 2023 · Put your suction hose into a sink and pour ½ cup of baking soda into one end of the hose. Shake the hose vigorously so that the powder coats up the interior of the hose. Then, pour ½ cup of white vinegar into the hose. Wait for the cleaning mixture to work its magic for 2-3 minutes. Weighs 9.05 lbs when used as a stick vacuum. Converts to use as a handheld vacuum that weighs under 3 lbs. Easy-empty removable dust cup. LED headlights. Approximate measurements: Vacuum 45.27"H x 10.24"L x 10.24"W, weighs 12.35 lbs, including accessories; Cord 30'L. UL listed; 5-year Limited Manufacturer's Warranty.Step 2: Unplug the vacuum cleaner and unlock your brush roll plate. Step 3: Remove the roller belt and the brush bar for a thorough clean. Step 4: Cut the hair that is stuck on the brush roll with a pair of scissors. If there is a big mass of tangled pet hair, use a razor blade to loosen the hair.The Shark® Vertex® Speed Upright Vacuum with DuoClean® PowerFins Powered Lift-away® and Self-Cleaning Brushroll, AZ1810 449 4.2 out of 5 Stars. 449 reviews Available for 1-day shipping 1-day shipping Empty the dustbin / canister of dirt and debris. Check for a clogged hose or filter. If there’s a clog, unclog the hose and replace the filter. Allow 45 minutes for the vacuum to cool down. Plug the vacuum back in to the power outlet. Switch the power button to the “I-On” position and see if it starts the vacuum. Floor Selector Switch is Disengaged: Most Sharks have a switch that can select either hard flooring or carpet. With hard flooring selected, the machine will turn off the brush roll. Make sure that this switch is on carpet mode. Belt Broken: Shark brushes are operated by a belt. If this belt breaks, the brush roll will not spin. .